服务条款

Very friendly and accommodating staff especially Ms. Jane and even the owner Sacho (Mr. Marvs). Offered significant discounts to make my first Hermes purchase affordable and memorable ;)) They tried to make it with complete inclusion as requested and the condition of the bag is excellent and superb! Delivery was also fast and bag was properly secured. Will certainly purchase again. Thanks TRM team.

I have been purchasing luxury bags from The Real Maluho for some time now, and I can confidently say that this is one of the most trusted sources for authentic luxury items. From the moment I made my first purchase, I was impressed by the professionalism, transparency, and kindness of their staff. One of the things that sets The Real Maluho apart is their commitment to authenticity. Every bag I have bought has been carefully authenticated, and they provide detailed descriptions and high-quality photos, ensuring that buyers know exactly what they’re getting. Unlike other platforms where you have to second-guess authenticity, I have complete peace of mind when shopping here. The customer service is also outstanding! The staff is incredibly knowledgeable, patient, and always ready to assist with any questions. Whether I needed more details about a specific item or advice on my purchase, they were more than happy to help. Their kindness and professionalism make the entire shopping experience even more enjoyable. Additionally, I appreciate how well-maintained their inventory is. They offer a fantastic selection of pre-loved and brand-new luxury bags, all in excellent condition. Every item I’ve received has matched or even exceeded my expectations in terms of quality. If you’re looking for a trusted, authentic, and reliable luxury reseller with excellent customer service, I highly recommend The Real Maluho! I will definitely continue shopping with them and referring friends who are also looking for authentic luxury items. Thank you to The Real Maluho team for making every purchase a smooth and enjoyable experience! I truly appreciate the trustworthiness and effort they put into curating high-quality luxury items

Good and friendly and they entertain you nice good quality and fair

Very nice!!

Great shop. Had a nice collection of Rolex accessories and friendly staff